Are returns permitted? What are the conditions and time limit?
You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
Will I be refunded or given a store credit to buy something else from The Scents Store?
Refund or exchange will be indicated by Customer
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error, please make selections carefully.
How long will it take for me to get my refund from The Scents Store?
Please allow 10 working days for processing return or exchange.
What malfunctions or product problems do The Scents Store warranties cover?
If there is something wrong in the product which is under warrantee, how long will it take The Scents Store to pick it up, fix it and deliver it back?
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and The Scents Store doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.